Therefore it is important to minimise the loss by using good quality cable and connectors. However, DAB radio works in a completely different way to FM. The buzzing and clicking lasts from a few seconds to a minute at a time. Check whether any of these is being used when you experience the problem. Nations and Local radio services are carried on a mix of commercial multiplexes. At that point you will need to tune your radio until you find a signal. For reception-type symptoms use our. We cannot recommend individual installers. is a recognised trade body which will can put you in touch with one of their members in your area. For example, phone chargers or dash cams sometimes cause interference and affect your radio signal. If you have re-tuned your television, we would recommend doing a manual retune to the transmitter your aerial is pointing towards. For help with other services,such as Satellite, use the Problem Assistant or try our Help Guides. Equipment, such as baby alarms, are designed to work within an allocated frequency band and when used correctly they will not cause problems to television or radio reception. Attenuators are always a compromise and should only be used if absolutely necessary. Please be aware most local news is not currently broadcast in HD at this time so will not be available on HD channels. It is important to check that your installation is intact. We have a. To get the best reception extend the aerial fully and move the aerial and radio around until you get the best reception. See our guide on, The effect that causes radio signals to travel further than normal is known as tropospheric ducting. Further information can be found on our ways of tracing interference to radio reception help guide. To rule this out see our guide on cables and water damage. Listeners to 774kHz medium wave will need to re-tune to continue hearing the full BBC Radio Leeds schedule: To find the best FM frequency for your area, try our problem assistant. Ensure there is nothing in front of the aerial that could block the signal, such as trees. Even if you are predicted to have good reception, you may have problems receiving services using indoor or loft aerials. This is more likely to occur following a retune of your television. ; Page 2 2b. As of today we are not receiving any commercial DAB radio broadcasts – not even in the car. There is nothing that can be done and the problem will go away when the weather changes. This may be from a socket on the wall or a direct cable through the wall. If not, then you will need to check the radio and aerial to confirm they are both working properly. This may mean some viewers will lose some TV services, or need to repoint/change their aerial. If you have an external or loft aerial check they are functioning correctly. Switch lights on and off one at a time, Passing traffic - A distinct buzzing 'whine' which varies with engine speed. For example you receive one signal directly from the transmitter and another is being reflected off a nearby hill. The BBC network stations, e.g. Have a look at our, The BBC cannot recommend individual Installers. The second signal is picked up by the radio moments after the first. If you are using an external aerial, check whether the problem affects all radios connected to that aerial at the same time. For more information see our effect of tropospheric ducting on Freeview help guide. See how weather can affect Freeview reception. is a recognised trade body which will be able to put you in touch with one of their members in your area. The RDS system is set up to detect local radio travel news. However, as there are a limited number of frequencies to broadcast television services, we need to re-use them numerous times across the UK. It is effectively the opposite of an amplifier, though the two work by different methods. There are differences between a reception problem and one caused by electrical interference. See our guide on, Make sure you are tuned to the best frequency for your area, as you can often pick up more than one signal. Use our. Check any appliance with an electric motor by moving your radio away from it to see whether the sound improves. Windowsills and high shelves are a good position for the radio. If your car radio is showing no signal or no service for a station you usually receive, this could be down to one of the following things: If you know your location, you can use our transmitter checker to see whether there is a problem. Interference is usually caused by electrical devices in the home. A signal amplifier should only be used as a last resort when the television signal is weak. Portable DAB radios will usually have a telescopic one, but if you are retro-fitting a DAB radio into a car, you may need to add a DAB aerial. The problem is that we've just bought my grandparents a DAB/FM radio for christmas. There is nothing than can be done the problem will go away when the weather changes. These signals can be both UK and foreign stations. The first is a fault with the local FM transmitter. When Radio 5 Live Sports Extra is on air, you should find it right next to 5 Live on the list of stations on your digital radio. An electric motor is used in many appliances such as electric lawnmowers, washing machines, drills and hairdryers etc. Many people are now using low power LED lights instead of the more traditional varieties. If you are still having problems see our sister site RTIS for further information. This normally means that the signal you are receiving is not strong enough. To see what is available when, the BBC keeps a schedule on the sport website. Check your radio manual for specific instructions on doing a full re-scan. Try unplugging the items to see if one of them is causing any interference. If you are using a Hi-Fi tuner and stereo reception is hissy, but mono is fine, your aerial may not be powerful enough. Use our transmitter tool, which will tell you what national and local DAB services are available in your locality. (plug in a known good pair of headphones and try) If the answer is yes, try plugging in and unplugging the headphones briskly, a few times. To find out whether a particular PLT device is causing the problem, try turning them off one at a time. If you normally can receive a service, but you are now finding it is fading, or you can hear hissing, this could be down to one of three things. Northern Ireland Resident? There could be a fault with the suppressor on the lift motor. If you get hiss when listening to a stereo signal try switching to mono. See our help guides which explain the differences. The explanation: when you plug in a pair of headphones, the speakers will be... - Roberts Ecologic 4 DAB radio It helps you investigate whether a problem receiving domestic TV and radio services is due to interference from an external source, or is actually a reception problem. Use our, Secondly, If you are in a good coverage area, and are still receiving poor DAB reception, 5 Live sports extra is a secondary service of Radio 5 Live, and not always available on air. If one of these stations can be received with a good signal but soon goes ‘off air’ there could be a problem with the radio. There is nothing that can be done about this, the only solution is to wait until the weather changes. Further information on tuning your DAB radio can be found by visiting the, It is important to check the cables and the aerial for damage and that they are operating correctly. This can also happen with the television relays in our transmitter network which receive their signal from another transmitter. It has also been known for the engine management system (EMS) to cause problems. If so, and it’s in your own home, move the radio away from the appliance. The speaker might start working again. On Freeview the BBC does not have enough of its own capacity to carry all its HD services. To ensure you are receiving the correct regional news programmes from the transmitter your aerial is pointing towards, you will need to do a manual retune. Firstly, poor reception might be down to poor coverage, so it is best to check you are in a DAB coverage area. Most electrical items produce a distinctive sound. It is worth first checking to see whether the problem is with your own equipment, or the local transmitter. The BBC cannot recommend individual Installers. block or interfere with television signals from local transmitters, or the links between transmitters. 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