We will use commercially reasonable efforts to process claims during the subsequent month and within forty-five (45) days of receipt. Overview of Azure services by categories and models. 200 M+. Therefore, we w… "Service Level" means standards 21Vianet chooses to adhere to and by which it measures the level of service it provides for each Service as specifically set forth below. 2. Developers are able to create, read, write and delete entries in the directory. Usage Scenarios • Azure AD is mainly for enterprise scenarios • You are building a line of business app for your org • Or a SaaS app that any org with O365 should be able to use • Or you need to be able to access e.g. Service Credits are Customer’s sole and exclusive remedy for any failure to meet any Service Level. “Deployment Minutes” is the total number of minutes for which an Azure AD B2C directory has been deployed during a billing month. This SLA applies to the Microsoft Online Services listed herein (a “Service” or the “Services”), but does not apply to separately branded services made available with or connected to the Services or to any on-premises software that is part of any Service. Service Credits apply only to fees paid for the particular Service, Service Resource, or Service tier for which a Service Level has not been met. Service CreditsService Credits are your sole and exclusive remedy for any performance or availability issues for any Service under the Agreement and this SLA. The Service Credits awarded in any billing month for a particular Service or Service Resource will not, under any circumstance, exceed Customer’s monthly service fees that Service or Service Resource, as applicable, in the billing month. “Monthly Uptime Percentage” is calculated as Maximum Available Minutes less Downtime divided by Maximum Available Minutes in a billing month for the Microsoft Azure subscription. Azure Active Directory B2C is a reliable, globally distributed service with an SLA of 99.9%. Microsoft yesterday announced that it will offer 99.99% uptime for Azure AD user authentication. "Service Credit" is the percentage of the monthly service fees for the affected Service or Service Resource that is credited to Customer for a validated Claim. "Customer" refers to the organization that has entered into the Agreement. The service is able to process user sign-up, sign-in, profile editing, password reset and multi-factor authentication requests. If a subscription is renewed, the version of this SLA that is current at the time the renewal term commences will apply throughout the renewal term. It's also less work for our staff to not have to manage multiple authentication systems." 21Vianet will use all information reasonably available to it to validate the Claim and to determine whether any Service Credits are due. A powerful, low-code platform for building apps quickly, Get the SDKs and command-line tools you need, Continuously build, test, release, and monitor your mobile and desktop apps. Azure Active Directory B2C gives us a feature-rich, modern solution for providing seamless identity experiences in the cloud.” Get started in four simple steps with Azure AD B2C. For claims related to all other Services, we must receive the claim by the end of the calendar month following the month in which the Incident occurred. If we do not achieve and maintain the Service Levels for each Service as described in this SLA, then you may be eligible for a credit towards a portion of your monthly service fees. Azure Active directory B2C is a cloud based consumer identity and access management solution for consumer facing applications that can be integrated with any platform and device. Read the service-level agreement (SLA) for Azure Active Directory B2C (Azure AD B2C) service. This SLA and any applicable Service Levels do not apply to any performance or availability issues: Due to factors outside 21Vianet’s reasonable control (for example, a network or device failure external to 21Vianet’s data centers, including at Customer’s site or between Customer’s site and 21Vianet’s data center); That resulted from Customer’s use of hardware, software, or services not provided by 21Vianet as part of the Services (for example, third-party software or services purchased from the Azure Store or other non-Azure services provided by 21Vianet); Due to Customer’s use of the Service in a manner inconsistent with the features and functionality of the Service (for example, attempts to perform operations that are not supported) or inconsistent with published documentation or guidance; That resulted from faulty input, instructions, or arguments (for example, requests to access files that do not exist); Caused by Customer’s use of the Service after 21Vianet advised Customer to modify its use of the Service, if Customer did not modify its use as advised; During or with respect to Previews or to purchases made using 21Vianet subscription credits; That resulted from Customer’s attempts to perform operations that exceed prescribed quotas or that resulted from throttling of suspected abusive behavior; Due to Customer’s use Service features that are outside of associated Support Windows; or. These terms will be fixed for term of your Agreement. I’m having multiple customers & I want to manage their identity.. For some of my customers the users won’t have corporate identity ; I would like to offer them to login using their social identity (e.g. We guarantee at least 99.9% availability of the Azure Active Directory B2C service. Hello again in the Azure AD B2C series! SLA. "Incident" means (i) any single event, or (ii) any set of events, that result in Downtime. 1. Access Visual Studio, Azure credits, Azure DevOps, and many other resources for creating, deploying, and managing applications. "Service Credit" is the percentage of the Applicable Monthly Service Fees credited to you following Microsoft’s claim approval. Customer must provide to Customer Support all information necessary for 21Vianet to validate the Claim, including but not limited to detailed descriptions of the Incident, the time and duration of the Incident, the affected resources or operations, and any attempts made by Customer to resolve the Incident. For Services purchased as part of a suite, the Service Credit will be based on the pro-rata portion of the cost of the Service, as determined by 21Vianet in its reasonable discretion. We will evaluate all information reasonably available to us and make a good faith determination of whether a Service Credit is owed. In order for 21Vianet to consider a Claim, Customer must submit the Claim to Customer Support within two months of the end of the billing month in which the Incident that is the subject of the Claim occurs. Customer can use their preferred social, enterprise, or local identities to get single sign-on access to applications. GET STARTED. 28. If we determine that a Service Credit is owed to you, we will apply the Service Credit to your Applicable Monthly Service Fees. On April 1, 2021, we will update our public service level agreement (SLA) to promise 99.99% uptime for Azure AD user authentication, an improvement over our previous 99.9% SLA. If you purchased more than one Service (not as a suite), then you may submit claims pursuant to the process described above as if each Service were covered by an individual SLA. Azure AD B2C (Business to Consumer) is “Identity Management as a Service” for an organisation’s external customers. You must be in compliance with the Agreement in order to be eligible for a Service Credit. Microsoft Azure Active Directory B2C (AD-B2C) does just that and a lot more. And, because Azure Active Directory B2C is a reliable, globally-distributed service with an SLA of 99.9%, they will be able to access your app or service from virtually everywhere. No SLA is provided for the Free tier of Azure Active Directory B2C. But is it really? Will the new SLA (99.99%) offered to both Azure AD and Azure AD B2C? "Downtime" is the total accumulated minutes across all Azure AD B2C directories deployed by Customer in a given Microsoft Azure subscription during which the Azure AD B2C service is unavailable. Regards, Sumanth BM Sign in Azure AD B2C users with our libraries. Azure SLA Board. "Preview" refers to a preview, beta, or other pre-release version of a service or software offered to obtain customer feedback. LEARN MORE. Azure AD B2C: No SLA. Service availability is a very important factor. Microsoft will share its roadmap for the next generation of resilience investments for Azure AD and Azure AD B2C in early 2021. 10 Mar 2016. "Management Portal" means the web interface, provided by Microsoft, through which customers may manage the Service. I am planning to use Azure AD B2C for my new application which is going to be hosted in Azure. This change is the result of a significant and ongoing program of investment in continually raising the bar for resilience of the Azure AD … READ DOCS. Major versions are supported for twelve months after the release of the next major version. Azure AD B2C, being one of the services, has an SLA coming with it. A minute is considered unavailable if either all attempts to process user sign-up, sign-in, profile editing, password reset and multi-factor authentication requests, or all attempts by developers to create, read, write and delete entries in a directory, fails to return tokens or valid Error Codes, or do not return responses within two minutes. "Maximum Available Minutes" is the sum of all Deployment Minutes across all Azure AD B2C directories in a given Microsoft Azure subscription during a billing month. In cases where Customer has purchased Services from a reseller, the Service Credit will be based on the estimated retail price for the applicable Service, as determined by 21Vianet in its reasonable discretion. Minor versions older than N-1 are not supported.Minor versions are bugfixes or features with non-breaking (additive) API changes. By using Azure AD B2C, you will automatically get a highly available and globally redundant service with a 99.9%uptime SLA. Please see the Virtual Machines SLA for more details. Auths Daily. Linked directly to Azure Service 360° for service summary information. In the event that more than one Service Level for a particular Service is not met because of the same Incident, Customer must choose only one Service Level under which a Claim may be made based on the Incident. Introduction Service availability is a very important factor. ORDERING KEY: ⭡ LEVEL ⭱ PUBLISHED. The Azure portal provides access to the audit log events in your Azure AD B2C tenant. But AVG: 99.925% MED: 99.9%. This change is the result of a significant and ongoing program of investment in continually raising the bar for resilience of the Azure AD … On their web page, there is no SLA for accounts less than 50000 or authentication under 50000. Right now, Microsoft only offers 99.9% SLA for Azure AD user authentication. Under Activities in the left menu, select Audit logs. Azure Active Directory B2C (Azure AD B2C) is an identity management service that enables custom control of how your customers sign up, sign in, and manage their profiles when using your iOS, Android, .NET, single-page (SPA), and other applications. Must be in compliance with the Agreement and this SLA not supported.Minor versions are bugfixes or features with non-breaking additive... Service summary information write and delete entries in the Directory percentage of Azure. Provides access to the audit log events in your Azure AD B2C ).... 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